Privacy Policy
Last Updated: November 3, 2025
Reem AI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
1. Information We Collect
We collect and store the following information:
- User Account Information: Name, email address, phone number, and encrypted authentication data
- Google Calendar Data (Optional): Calendar events, dates, times, event descriptions, locations, attendees, and organizers - only if you choose to connect your Google Calendar
- Authentication Tokens: Secure OAuth tokens to maintain your Google Calendar connection
2. How We Use Your Data
We use your information exclusively to:
- Display Your Profile: Show your name, email, and account information in your user portal
- Sync Calendar Events: Store read-only copies of your Google Calendar events in our database for providing context to our AI assistant via WhatsApp
- Provide Conversational Context: Enable our AI assistant to understand your schedule and provide relevant information during WhatsApp conversations
- Maintain Connection: Keep your calendar integration active through webhook notifications
3. Google Calendar Data - Limited Use & Read-Only Access
Important: We request READ-ONLY access to your Google Calendar. We ONLY view your events and do NOT:
- Create, modify, or delete any calendar events
- Share your calendar data with third parties
- Use your calendar data for advertising purposes
- Transfer your calendar data to other applications
- Sell your data to anyone
What we DO:
- Read your calendar events when you first connect
- Receive notifications when your events change (via Google webhooks)
- Store event details securely in our database
- Use this information to provide scheduling context during your AI assistant conversations
4. Data Storage & What We Save
When you connect your Google Calendar, we store the following event information in our secure MongoDB database:
- Event Details: Summary/title, description, location
- Timing: Start time, end time, timezone
- Participants: Attendees list, organizer, creator
- Status: Event status (confirmed, cancelled, etc.)
- Recurrence: Recurring event patterns (if applicable)
- Reminders: Event reminder settings
- Metadata: When event was created and last updated in Google Calendar
What we DON'T store: Meeting links, video conference URLs, or HTML links from events.
5. Data Security
We protect your data using industry-standard security measures:
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest in our database
- OAuth 2.0: Secure authentication without ever seeing your Google password
- Access Tokens: Encrypted storage of refresh tokens with automatic token refresh
- Secure Infrastructure: Hosted on secure cloud infrastructure with regular security updates
- Limited Access: Only authorized systems can access your data
6. Your Rights & Controls
You have complete control over your data:
- View & Update: Access and modify your profile information (name, email) anytime from your user portal
- Disconnect Calendar: Remove Google Calendar access instantly from your user portal dashboard
- Revoke Access: You can also revoke access directly from your Google Account permissions page
- Data Deletion: When you disconnect, all your calendar events are automatically deleted from our database
- Request Data Export: Contact us to receive a copy of your stored data
7. Data Retention
Active Connection: While your Google Calendar is connected, we continuously sync and update your event data via webhooks.
After Disconnection: When you disconnect your calendar, all your synced events are immediately deleted from our database. Your user account information (name, email, phone) remains until you request account deletion.
No Historical Sync: We only store events from the moment you connect your calendar forward - no historical events from before your connection are stored.
8. Third-Party Services
We use the following third-party services:
- Google Calendar API: To read your calendar events (read-only access)
- MongoDB Atlas: Secure database hosting for your data
- Infrastructure Providers: Cloud hosting services with SOC 2 compliance
We do NOT share your personal data or calendar information with any third parties for marketing, advertising, or data brokerage purposes.
9. Changes to Privacy Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date and notify you through your registered email or user portal.
10. Contact Us
For privacy questions, data requests, or concerns:
Email: privacy@myreem.ai
Support: reem@myreem.ai
Website: https://myreem.ai
Phone: +20 12 72277718
